Successfully recruiting
BPO leaders globally

Contact Centres are crucial to ensuring the reputation of an organisation. In a world where it is vital to build a positive image, Mosaic Search & Selection specialises in BPO recruitment solutions to ensure your clients get outstanding service through dynamic leadership from your senior team.

Specialising in BPO, Contact Centres and Customer Management in the UK, Europe and internationally,  we’ll locate the right individual for your senior level appointment within your Business Process Outsourcing (BPO) environment.

  • Managing Director / CEO
  • Commercial Development Director
  • Client Relationship Directors
  • Finance Director / CFO
  • Chief Human Resources Director / CHRO
  • Operations Director / COO
  • CIO / CTO / IT Director
  • SVP Business Development (EMEA)
  • Sales and Marketing Director
  • VP Strategic Accounts
  • Multi-Site Director
  • Regional Operations Manager
  • Compensation and Benefits Manager
  • Sales Leader

99% of vacancies

filled that we are hired to find

2-4 weeks

on average to reach a shortlist



  • “Matt Hyde was extremely professional and really took the time to fully understand the role we were recruiting, as well as the culture we were looking for.  I would thoroughly recommend using Mosaic again in the future”

    Looking to hire talented executives?

    Contact us on +44 (0)1242 239147 or fill out the enquiry form and we will contact you.

    Our comprehensive
    search services

    The most successful companies have cohesive teams that work well together, encouraging each other to attain new levels of achievement.

    We work with clients in much the same way – as part of a team that is committed to finding and hiring the right people at the pace your business demands.

    This is accomplished through our proven approach, which combines our streamlined recruiting methodology and the sector knowledge of our industry experts, customised to help you target your next business-critical hire.

    Market Activity
    Of value

    Candidate acquisition & qualification
    Of value

    Of value


    Benefits of using Mosaic Executive Search

    Time saving and greater productivity
    Access to hard to reach candidates
    Dedicated consultant through the hiring process
    Specific sector advice
    Assured confidentiality

    Insights & knowledge

    Category: BPO

    A Bright Spotlight on BPO in Africa: Growth and Opportunities

    The Business Process Outsourcing (BPO) industry in Africa has rapidly gained prominence, emerging as a key player in the global…

    Read More

    Category: BPO

    AI Versus Humans in Recruitment within the BPO Industry

    by Matt Hyde, Managing Consultant Specialising in BPO sector The Business Process Outsourcing (BPO) industry has seen tremendous growth in…

    Read More

    Sign up to our Insights

    Sign up to receive email updates on news and executive search advice.