Successfully recruiting
BPO leaders globally

A major BPO client had tried unsuccessfully for several months to find a senior executive to run operations for a newly established site opening in Europe, but struggled due to location and the language skills that were required. After talking with Matt at Mosaic Search & Selection,  they gave a detailed brief to find out what exactly was required for this particular role.   Under this agreed Priority Search, Phil and his research team had confidentially identified and interviewed three top-performing individuals, gained their interest in the role and set up initial interviews.  After a final interview an offer was made and accepted.  They are now a huge asset to this growing BPO company.  Phil ensured both client and candidate were fully briefed at every stage, covering counter offers and using his negotiating experience to ensure this placement was a success.  This also involved giving full and constructive feedback to the unsuccessful candidates.  We are are good at what we do – Happy client and happy candidate!