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Industry Insights & Knowledge

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Category: BPO

Mastering the Interview:Techniques for Senior Level Candidates

Securing a senior-level position in the Customer Experience or Call Centre industry is no easy feat.  Competition is fierce, and…

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Category: Advice

The Importance of a Covering Letter in Job Applications

A Timeless Asset for Success In an era dominated by online applications and automated hiring processes, the humble covering letter…

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Online-Interivews

Category: Advice

Hiring slowdown persists in May, driving a steeper increase in candidate supply

UK Employment Report for May 2023 – Hiring Slowdown persists Summary Permanent placements fall further, temp billings growth eases Strongest…

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Category: Financial Services

The Real Cost of Slow Hiring within the Financial Services Industry

The Cost of Slow Hiring in the Financial Services Sector: Managing the Pain Point and Prioritising Staff Care and Retention…

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Category: BPO

The Real Cost of Slow Hiring within the BPO Industry

The Cost of Slow Hiring in the BPO Sector: Managing the Pain Point and Prioritising Staff Care and Retention In…

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Category: Advice

The Real Cost of Slow Hiring within the Publishing Industry

The Cost of Slow Hiring in the Publishing Sector: Managing the Pain Point and Prioritising Staff Care and Retention In…

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Category: BPO

AI Versus Humans in Recruitment within the BPO Industry

by Matt Hyde, Managing Consultant Specialising in BPO sector The Business Process Outsourcing (BPO) industry has seen tremendous growth in…

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Category: Advice

What is Metadata and How is it Used in Publishing?

Metadata is data that describes other data.  It is used in publishing to provide information about a book, such as…

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Category: Publishing

#BookTok: A Revolution in Reading Habits

Over the past few years, #BookTok has taken the world of literature by storm.  The hashtag #BookTok has accumulated over…

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info@mosaicss.com
+44 (0)1242 239147
7 Tebbit Mews, Winchcombe Street
Cheltenham, Gloucestershire
GL52 2NF, United Kingdom

© 2025 Mosaic Search.

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GL52 2NF, United Kingdom

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